Introduction
This Privacy Policy is designed to provide a sense of security to every user of the https://www.mylead.global/ website. By using our website, you agree to the terms of the Privacy Policy.
1. SCOPE AND CONSENT TO PROVISIONS
The co-controllers of the personal data of Users who are natural persons, within the meaning of Regulation (EU) 2016/679 (GDPR/RODO) are:
- MYLEAD LTD, MYNSHULL HOUSE 78 CHURCHGATE; STOCKPORT; CHESHIRE; ENGLAND SK1 1YJ, reg. no: 14978319, email: [email protected], tel: +35796999698 (First Co-Administrator)
- MYLEAD CY LTD, Arch. Makariou III & Evagorou 1-7, MITSI BUILDING 3; 1ST Floor, off. 102 1065 Nicosia (Cyprus), reg. no: HE 450986, email: [email protected], tel: +35796999698 (Second Co-Administrator)
The purpose of this Privacy Policy is to define actions taken by the Administrator regarding personal data collected through the website and mobile application, as well as related services and tools used by Users to perform activities such as registering on the Website and other related activities. Data protection is carried out in accordance with applicable laws, and data storage takes place on secured servers.
The user confirms that they have read and understand this Privacy Policy and the Terms of Service of mylead.global and consents to the use of their personal data in accordance with the Terms of Service and this Privacy Policy.
2. COLLECTION, ACQUISITION AND STORAGE OF DATA
Users who create an Account may be required to provide information such as an email address and password. Users can create a profile which may include location, name, phone number, PayPal address, bank name, bank account number and shirt size. Profiles allow users to make withdrawals, receive marketing information, commercial offers, promo codes, and company items at their home address.
The Administrator may store personal and contact information necessary to create a profile and make withdrawals. Personal information will be kept until the statute of limitations for claims for the Services.
The Administrator may collect personal data from Users who contact customer support necessary to fulfill the request and contact them when necessary, including using data placed in the User's Account.
The Operator may automatically acquire and record data transmitted by web browsers or devices, e.g. IP address, software and hardware parameters, pages viewed, mobile device ID, application usage information, and other device/system usage data. Collection occurs when using the Website or mobile application or third-party services.
The Administrator may process contact data (email, telephone) to inform the user about activities, promotions and account activation. The user may choose which contact data to receive information to (email or SMS) for various notifications (e.g., Ban user, Reject payment, Change payment status, Send promotional code, Notification from Administration, etc.).
Personal data may also be collected via:
- User contact with the Administrator via contact/chat forms;
- Navigation data collected during use of the Website, including links clicked and other actions, in accordance with Article 6(1)(f) GDPR.
3. IP ADDRESS, COOKIES AND MOBILE DEVICE IDENTIFICATION NUMBERS
The Administrator is authorized to collect data through technologies such as cookies, tracking pixels and local objects. Cookies are small text files stored on the user's device. Pixels are small images part of the site's code that allow servers to measure page views and are often used with cookies.
Cookies allow the server to retain information about preferences and settings, enabling a friendly experience (e.g., not having to log in again). The Operator collects both permanent and session cookies. Permanent cookies are stored for an extended period; session cookies are deleted when the browser closes.
The Administrator may allow third-party entities (advertising or analytics providers) to collect information using these technologies. Data collected is subject to those entities' privacy policies; the Administrator is not responsible for them.
Advantages of cookies:
- Monitor user behavior to improve site efficiency and navigation (e.g., Google Analytics).
- Identify users and tailor site content and ads according to preferences.
4. USE OF COLLECTED DATA
The Administrator may use collected data for the following purposes, always in accordance with GDPR (RODO):
- Providing user support, account management and troubleshooting (Article 6(1)(b) RODO)
- Necessary for the performance of a contract to which the user is a party.
- Includes providing help via support channels, account maintenance, and problem resolution.
- Customizing offers and user experience, including advertisements (Article 6(1)(f) RODO)
- Processing necessary for legitimate interests pursued by the Administrator.
- Examples: adjusting displayed content, recommendations, personalization of messages.
- Monitoring activity and managing website traffic (Article 6(1)(f) RODO)
- Ensuring the security and proper functioning of the website.
- Examples: tracking login attempts, monitoring suspicious activity, preventing abuse.
- Contacting users for service-related matters and permitted marketing (Article 6(1)(f) RODO)
- Includes sending information about changes to Terms of Service, Privacy Policy, or technical updates.
- Marketing communication only when the user has not opted out.
- Conducting research and analysis to improve services (Article 6(1)(f) RODO)
- Improving services, developing new features, optimizing systems.
- Enforcing Terms of Service, combating fraud and abuse (Article 6(1)(f) RODO)
- Protecting against fraud and ensuring compliance with service rules.
- Transaction processing to perform electronic contracts (Article 6(1)(b) RODO)
- Necessary for the performance of the contract with the user.
- Examples: withdrawals, settlements, transfers of remuneration.
- Use of the Newsletter service (Article 6(1)(a) RODO)
- Based on voluntary consent expressed by the user.
- Consent may be withdrawn at any time without affecting prior lawful processing.
- Data breach notifications, contact form/chat service handling (Article 6(1)(c) and (b) RODO)
- Necessary for compliance with a legal obligation.
- Examples: notifying users of data security incidents, responding to user inquiries.
- Analyzing refund requests and fraud prevention (Article 6(1)(f) RODO)
- Verifying irregular transactions and preventing misuse.
- Accounting and compliance with legal obligations (Article 6(1)(c) RODO)
- Fulfilling obligations under tax and accounting law.
- Investigation of complaints (Article 6(1)(c) RODO)
- Considering complaints and providing responses under consumer protection law.
The Administrator stores data only to fulfill the business purposes specified above, for the time necessary to achieve these purposes or as required by law.
5. DATA SHARING
The Administrator will not share personal data with unrelated parties without user consent, except in the following cases:
- Third-party entities providing services
- Such entities may not independently use personal data and act according to this Privacy Policy.
- Examples: payment operators, IT and hosting providers, accounting/legal/consulting support.
- Online advertising and measurement services
- Examples: Google Adwords, analytics platforms.
- These entities act on the basis of their own privacy policies.
- Trusted partners and social media plugins
- Information may be shared to enable integration or marketing services.
- Public authorities
- Data may be disclosed when required by law or necessary for fraud/abuse investigations.
- Restructuring or sale
- Personal data may be transferred to the buyer to ensure service continuity.
- Anonymized data
- Administrator may share anonymized (non-identifying) data with third parties for analytics or research.
6. USER-SIDE CONTROL METHODS
Users with an Account have the right to view, edit and delete their data. Users must ensure data they provide is correct. Under GDPR (RODO), users can request removal of personal data and stop further processing.
Users can delete personal data by sending a request to [email protected].
Third-party entities (e.g., Google Ads) may allow users to withdraw consent for collection/use of data for advertising. For choices visit youronlinechoices or networkadvertising.org.
Most browsers allow restricting or blocking cookies; disabling cookies may reduce functionality.
User rights include:
- Right to revoke consent (Article 7(3) RODO)
- You have the right to revoke any consent you have given to the Administrator.
- Withdrawal of consent has effect from the moment of withdrawal.
- Withdrawal of consent does not affect lawful processing prior to its withdrawal.
- Withdrawal does not entail negative consequences, but may prevent further use of services that require consent.
- Right of access (Article 15 RODO)
- Confirmation whether personal data concerning you are processed.
- Access to your personal data and information on: purposes, categories, recipients, storage period, rights, complaint options, source of data, automated decision-making.
- Right to obtain a copy of the data. Additional copies may incur a fee.
- Right to rectification (Article 16 RODO)
- Correction of inaccurate personal data without undue delay.
- Completion of incomplete personal data, including by supplementary statement.
- Right to erasure (Article 17 RODO, ‘right to be forgotten’)
- Data no longer necessary for purposes collected.
- Consent withdrawn with no other legal basis.
- Objection to processing with no overriding grounds.
- Data unlawfully processed.
- Erasure required by law.
- Data collected in connection with information society services.
Does not apply when processing is necessary for freedom of expression, compliance with law, public interest, archiving/research/statistics, or legal claims.
- Right to restrict processing (Article 18 RODO)
- Accuracy of data contested (restriction until verified).
- Processing unlawful but erasure opposed.
- Administrator no longer needs data, but you require it for legal claims.
- Objection pending verification of overriding grounds.
Restricted data may be processed only with consent, for legal claims, protection of rights, or important public interest.
- Right to data portability (Article 20 RODO)
- Receive personal data provided to Administrator in structured, machine-readable format.
- Transmit such data to another controller without hindrance.
- Applies when processing based on consent or contract, and by automated means.
- Right to direct transmission where technically feasible.
- Right to object (Article 21 RODO)
- Object at any time to processing based on legitimate interest.
- Administrator must cease processing unless compelling legitimate grounds override your interests or for legal claims.
- Objection to processing for direct marketing always results in cessation, including profiling related to marketing.
Requests will be complied with immediately or within one month; if complex, the Administrator may extend by two months and inform the user within one month with reasons for extension.
Users have the right to lodge a complaint with the relevant data protection authority.
7. SECURITY
All data collected by the Administrator is protected using reasonable technical and organizational measures and security procedures to protect it from unauthorized access or use. Affiliated entities, trusted partners, and third-party providers manage data according to the security and privacy requirements adopted by the Operator.