Withdrawal is a process of transferring money earned through the affiliate program to a chosen online wallet or bank account of the affiliate publisher. We all know this definition. However, the cash flow for each affiliate network is slightly different, and awareness of how the funds are paid out is necessary for the proper cooperation of users and the MyLead network.
Here are some questions and answers to help you better understand the cash flow.
What do the tile amounts mean?
In a small section under the green tile on the homepage of your publisher panel, you will find a section marked "Accepted". The amount listed there represents funds that require final review by the advertiser. As soon as this happens, the money will go to the "Available to pay" section. Remember that the amount in "Accepted" and "Available to pay" does not match - these are separate sections, independent of each other - "Accepted" are therefore a vestibule to the possibility of withdrawing your funds.
Don't forget that not all commissions earned in programs end up in the "Accepted" section. In addition, leads from some affiliate programs immediately go to "Available to pay", without being present in "Accepted".
An example of a category of programs that "bypass" the "Accepted" tile are SMS campaigns. At the time of sending the text message, the lead obtained is automatically added to the "Available to pay" section. The IVR and PPI models work in a similar way (only in the case of direct offers).
There are also exceptions for other affiliate campaigns. In order to obtain information about the program that arouses your interest, please contact our support.
“Available to pay”
In the green tile on the homepage of your publisher panel, you will find a section marked "Available to pay". These funds have been checked and approved by the advertiser. The money is therefore completely yours to manage. You can withdraw it to your bank account or online wallet.
In the yellow tile on the main page of the publisher panel, you will find the amount marked as "Pending". These are commissions pending review by the advertiser. Funds may be added to this section when a user has completed only part of their task required by the affiliate program, for example, they have registered but have not yet made a deposit.
Why are my leads marked with an amount of 0?
Leads can be worth USD 0 when they are in the "Pending" section.
Most often, leads with the amount of USD 0 come from affiliate programs from the Gambling or Investment programs category. If the account shows USD 0 leads, your customer created an account on the promoted portal, but did not take further action, e.g. did not make a deposit.
If this is an e-commerce campaign, 0 will change to order amount after some time.
Sometimes the cause of this situation can also be a low lead rate, which after currency conversion has a value of 0. This does not happen often, but if you are afraid that it happens to you, avoid promotions focusing on Tier 3 countries.
Why was my payment reversed?
Reversed payments are very rare, but in the vast majority of cases, they happen after an advertiser reports some irregularities.
The revocation or rejection of leads is most often caused by:
- incorrect promotion in a manner inconsistent with the restrictions of a given program,
- low quality of traffic - the advertiser has a specific KPI that is satisfactory for the traffic of a given publisher.
As an affiliate network, we always side with the publisher, however, if the amount canceled/reverted is large, we reserve the right to reverse the payment. If the funds have been paid out already, your balance will be reduced by this amount, which in some cases may mean that it will be negative.
Why do I have to wait so long for validation?
Remember that the advertiser needs time to check and count the potential customers (leads) you have acquired. Not all advertisers do this right away. For some, it takes several days. Of course, it is much better to know about the effects of your work as soon as possible, which is why we are constantly negotiating with advertisers to quickly check all the necessary information.
We usually process payout orders within 48 business hours, but it may take longer to withdraw the first money you earn. According to the regulations, we have 14 business days to do so. This is due to security issues - the need to verify the generated traffic, and thus the correctness of the method of earned funds. The traffic will also be reviewed by the advertiser. Once everything is deemed to be in order, your money will be paid out as soon as possible.
What's more, if you want to know the validation date of a specific affiliate program, contact the support members, indicating the name of the campaign.
I've been waiting for the withdrawal for a few days now. Will it be faster if I cancel it and order again?
Withdrawal requests are processed according to the queue, which means that when you cancel the order, it goes to the end of the queue. So if the delivery takes longer than participated, please contact our support.
Is it possible to order an express withdrawal?
MyLead introduces an express withdrawal option that will make you receive your money within 48 working hours. At the same time, we would like to inform you that by ordering an express withdrawal, the amount you have ordered to be withdrawn will be reduced by a commission of 7%.
If the promise of payment in 48 business hours is not fulfilled, the funds are returned to your publisher panel and the commission is not deducted.